Privacy Policy

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We are committed to protecting your personal information and being transparent about how we handle your data.

Effective Date: July 2024 | Last Updated: July 2024

At Diksha Multitech Solutions ("we," "our," "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services — including TallyPrime sales, support, cloud hosting, training, implementation, and customization.

By using our website or services, you agree to the practices described in this policy.

We only collect information necessary to provide and improve our services:

• Business & Contact Details: Name, business name, GST details, phone number, email address, and postal address (as provided by you).
• Billing & Ledger Data: Customer details you share for accounting, support, or implementation purposes.
• Technical Information: Basic technical data such as IP address, browser type, and website usage statistics (when using our website).

We do not collect sensitive personal data such as passwords, full bank/card details (beyond billing-related), or unrelated private information.

We use your information for the following purposes:

• Delivering sales, support, cloud hosting, and training services
• Setting up and maintaining your accounting and ledger systems
• Communicating with you about updates, invoices, or support matters
• Improving our services and responding to your inquiries

We process your information with your consent and as necessary to fulfil our contractual obligations.

We take reasonable measures to protect your data:

• Your data is securely stored on password-protected systems and, where applicable, on our private cloud servers.
• Cloud access is restricted to authorized team members only.
• While we are not formally certified under standards like ISO or SOC, we follow reasonable industry practices to protect your information.
• We retain your data only as long as necessary to deliver services, comply with legal requirements, and maintain business records.

We do not sell or share your data with advertisers or unrelated third parties. We may share your data only in these limited circumstances:

• When required by law or government authorities.
• When necessary to deliver services (e.g., with trusted cloud hosting partners).

You have the right to manage your information. You may request to:

• View the data we maintain for your business.
• Update or correct your information.
• Request deletion of your data (subject to legal and accounting obligations).

To make a request, please contact us:

📧 Email: dikshamultitech@gmail.com

📞 Phone: 9312038192, 9267985311

Our website uses cookies to enhance your experience:

• Our website may use essential cookies to improve your browsing experience.
• We do not use third-party advertising or tracking cookies.
• You can disable cookies at any time through your browser settings.

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.

For any questions or concerns regarding this Privacy Policy, please contact:

Diksha Multitech Solutions

🌐 Website: www.dikshamultitechsolutions.com

📧 Email: dikshamultitech@gmail.com

📞 Phone: 9312038192, 9267985311